ZAX ZAX
AI Expertise

AI Expertise for SMBs

Enterprise-grade AI consulting expertise, SMB-accessible. Concrete results, measurable ROI.

15 years IT experience + 2 years dedicated to generative AI. Claude API, GPT-4, Mistral expert. I master the use cases that actually work in enterprise. No eternal POCs - we identify the right use case, deploy, and measure.

Chatbots & AI Customer Support
Claude APIGPT-4RAGWebhooks
24/7 intelligent assistants

Chatbots & AI Customer Support

Chatbots that truly understand your customers. No scripted responses - AI analyzes context, accesses your business data in real-time, and provides accurate answers. 60-80% reduction in support ticket volume.

Key Features

  • Advanced natural language understanding
  • Real-time access to your data (CRM, knowledge base)
  • Smart escalation to human agents when needed
  • Multi-channel: website, WhatsApp, Slack, Teams
  • Conversational analytics and continuous improvement

Use Cases

E-commerce customer supportDynamic FAQ for SaaSB2B lead qualification
Autonomous AI Agents
MCP ProtocolLangChainFunction CallingPython
Intelligent workflow automation

Autonomous AI Agents

Agents capable of executing complex tasks with full autonomy. Information research, document analysis, decision-making, multi-step actions - all without human intervention.

Key Features

  • Multi-tool orchestration (APIs, databases, files)
  • Contextual decision-making
  • Autonomous complex workflow execution
  • Complete logging for audit and debugging
  • Configurable human validation checkpoints

Use Cases

Administrative process automationResearch and competitive intelligenceAutomated report generation
RAG & AI Knowledge Bases
EmbeddingsPineconeChromaLangChain
Your documents accessible to AI

RAG & AI Knowledge Bases

Connect your internal documents to AI. Manuals, procedures, technical documentation - your teams can ask questions in natural language and get sourced answers with citations.

Key Features

  • Automatic indexing of all documents (PDF, Word, Confluence...)
  • Intelligent semantic search
  • Answers with citations and sources
  • Real-time incremental updates
  • Access permissions respected

Use Cases

Internal technical documentationTraining and onboardingLegal or regulatory knowledge base
AI Integration in Your Tools
Claude APIGPT-4REST APIsWebhooks
AI at the heart of your processes

AI Integration in Your Tools

Integrate AI capabilities directly into your existing tools. CRM, ERP, back-office - add AI features without changing your work habits.

Key Features

  • Seamless integration into existing tools
  • Robust and documented APIs
  • Error handling and fallbacks
  • Cost and latency optimization
  • Monitoring and alerts

Use Cases

Automatic email and ticket summarizationIntelligent classification and routingCRM data enrichment
Intelligent Automation
Pythonn8nMakeCustom APIs
Beyond classic RPA

Intelligent Automation

AI transforms automation. No more rigid rules - AI understands context, adapts to variations, and makes intelligent decisions when facing the unexpected.

Key Features

  • Workflows that understand context
  • Automatic adaptation to exceptions
  • Integration with low-code tools (n8n, Make)
  • Content-based intelligent triggers
  • Automation reporting and analytics

Use Cases

Automatic invoice processingDocument extraction and classificationIntelligent data synchronization
AI Analysis & Insights
Claude APIPythonPandasVisualization
Your data transformed into decisions

AI Analysis & Insights

AI analyzes your data and generates actionable insights. Automatic reports, anomaly detection, recommendations - all in natural language understandable by your business teams.

Key Features

  • Natural language data analysis
  • Automatic report generation
  • Anomaly detection and alerts
  • Contextual recommendations
  • Auto-generated visualizations

Use Cases

Customer feedback analysisAutomated financial reportingKPI monitoring with smart alerts

Industries Served

AI transforms every industry. My pragmatic approach adapts to the specifics of each sector.

SaaS & Tech
E-commerce & Retail
B2B Services
Finance & Insurance
Healthcare & Pharma
Industry & Logistics
Real Estate
Education & Training

Have a Project in Mind?

Let's discuss your needs and see how we can help bring your vision to life.

Get in Touch